At LPM, our service is professional, always. Our business systems, processes, knowledge, skills, ethics and expertise, ensures we manage our client's investment property to the very best standard and provide excellence in customer care.
Promise 1: The management fee we charge is the only fees we charge you. We do not charge a mark up on any works undertaken on your behalf.
Promise 2: We will do the best job possible for you. However if at any time you are not 100% happy with our management services, a months management fees will be refunded to your account.
Promise 3: Our practice list is below: Compare us to others!
Compare us to others! Our promise to you checklist:
| LPM | Other | |
|---|---|---|
| Charges | ||
| No mark-up or additional charges for maintenance. | ||
| No monthly administration fees. | ||
| No charge to access your information online. | ||
| No charges for inspections. | ||
| No charge for rental appraisals. | ||
| No charge for attendance at the Tenancy Tribunal. | ||
| Discounted rates from tradespeople. | ||
| Advertising | ||
| Trademe, Realestate.co.nz and HomeAds advertising as standard. | ||
| Newspaper advertising at discounted rates. | ||
| Information sent to tenant finding companies. | ||
| Tenant Screening | ||
| References always checked. | ||
| Previous landlord/s (if applicable) always contacted. | ||
| No tenant accepted with a sub-optimal credit history. | ||
| No tenant accepted with an adverse Tenancy Tribunal history. | ||
| Credit checks always carried out. | ||
| Bond | ||
| Minimum of three weeks bond collected. | ||
| Rent | ||
| Paid to the property owner the same frequency as it is collected. | ||
| Non-payment by tenants followed up immediately. | ||
| Inspections | ||
| Comprehensive photographs. | ||
| Regular inspections. | ||
| Maintenance issues acted upon promptly. | ||
| Emergencies | ||
| We are on call 24 hours a day, 7 days a week. | ||
| On call, reliable and priority driven maintenance people. |